Touch 'n Go eWallet for visitors to Malaysia: what the international version can and cannot do

Cash is still around in Malaysia, but a lot of daily spending goes through QR codes and wallets, and Touch 'n Go eWallet is the most common. The operator, TNG Digital, is a joint venture of Touch 'n Go and Ant Group, and a late-2025 guide reports 23 million users and two million merchants. Visitors with a phone number from outside Malaysia can now register an international version. Here is what it does and does not do.

What you get, and what you do not

Registering

You will need a phone number that can receive WhatsApp messages, the wallet app, a passport and a stable connection.

1. 1

   Install the app

   Download the Touch 'n Go eWallet app from the store.

2. 2

   Pick your country code

   Choose the code that matches your number, for example +86, +852 or +61.

3. 3

   Receive the code on WhatsApp

   Enter the code the app sends to your WhatsApp.

4. 4

   Set a PIN and enter your details

   The app asks for a six-digit PIN and your personal information.

5. 5

   Verify your identity

   Choose non-Malaysian, then foreigner, then your ID type, usually a passport. Photograph the passport and take a selfie.

6. 6

   Wait for approval

   The guide says approval is usually immediate.

Topping up

• A foreign card

  Link an international Visa, Mastercard or prepaid card to reload.

• A reload PIN

  Buy a PIN at a convenience store or petrol station in Malaysia.

• DuitNow

  If you have a Malaysian or Singaporean bank account, transfer by DuitNow.

Check the currency conversion and fee on your card before you reload, as covered in paying abroad and cards with no foreign transaction fee.

Tips for travellers

1. 1

   Keep a second way to pay

   Carry a card and some cash in case a merchant does not accept the wallet.

2. 2

   Link a transit card if you will use public transport

   The guide notes that the wallet can be tied to an enhanced Touch 'n Go card for transport and highway tolls.

3. 3

   Protect the account

   Use a PIN you do not reuse, and see two-factor and passkeys.

Stay safe

Bank Negara Malaysia warns about mobile-application scams, in which criminals persuade people to install an app from outside the official stores and then read their text messages and one-time codes. Install apps only from your phone's official store, and do not tap links in text messages that claim to come from a bank or a wallet. Never share your PIN or a one-time code. Touch 'n Go's own security centre also warns against letting anyone use your wallet to receive or move money for them, because a wallet used that way can be treated as a mule account and its owner can face legal action.